N E W S L E T T E R S

Volume 9, Issue 4 - July 2007

 

 

In This Issue:


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"I love your newsletter! It's refreshing, fun 
and filled with helpful hints"
Toni Paglia,
Director of Development, The ARC
Syracuse, New York

 

Are You at Risk for Fraud?

Are You at Risk for Fraud?Introductory Note:
Several years ago, I was hired as the Executive Director of a statewide nonprofit. The organization was small and the few staff people wore many hats. Nonprofits were not as sophisticated then as we are now and, I must admit, I was not prepared to look for fraud. But in fact, the bookkeeper had been embezzling from the agency for some time. I learned the hard way about how to put the proper controls in place.

The lead articles in this newsletter are contributed by Susan Hansen, Certified Fraud Examiner (CFE). Learn more about Susan at the end of the second article.

What is Occupational Fraud? Occupational fraud is “The use of one’s occupation for personal enrichment through the deliberate misuse or misapplication of the employing organization’s resources or assets.”

Is Occupational Fraud Occurring in Your Organization? Nonprofit organizations are susceptible to fraud just like any other business. Certified Fraud Examiners submitted 147 fraud cases for inclusion in the 2006 Association of Certified Fraud Examiners Report to the Nation (the “2006 Report”). In addition to other types of fraud, over 25% of the cases reviewed had fraud perpetrated by corruption, billing or expense reimbursements. The 147 cases submitted identified 279 fraud schemes. The number of schemes reported contained the following types of frauds: corruption (43); billing (42); expense reimbursements (42); check tampering (36); skimming (33); cash larceny (26); non-cash larceny (21); payroll (19); fraudulent statements (8); wire transfers (8); and register disbursements (1). While the not-for profit sector had the lowest representation at 13.9%, the median loss suffered per organization was approximately $100,000.

Where Does Organizational Fraud Primarily Occur? Over 50% of the occupational frauds in the 2006 Report were committed by employees in the accounting department or at the upper management/executive level.

How is Fraud Detected? To prepare the 2006 Report, the ACFE reviewed the data submitted and posed the following questions:

  1. Did the organization have a fraud hotline?
  2. Did the organization provide fraud awareness or ethics training?
  3. Did the organization have an internal audit or fraud examination department?
  4. Did the organization perform surprise audits on a regular basis?
  5. Was the organization audited by external auditors?

The 2006 Report indicates the order in which all the frauds discussed were detected: anonymous hotline (34.2%); accidental discovery (25.4%); internal audit (20.2%); internal controls (19.2%); external audits (12.0%); and notification by law enforcement (3.8%).

It is interesting to note that organizations having an anonymous fraud hotline suffered a median loss of $100,000, while organizations without hotlines had a median loss of $200,000. Though a tip line may be beneficial in uncovering fraud, approximately 25% of the frauds were found by accident.

Nonprofits tend to use a hit or miss approach to combat fraud. Tips were the most common means by which frauds were detected, but most organizations do not have an anonymous reporting mechanism. Fraud training and surprise audits are ignored by the majority of nonprofits. Of the 1,134 cases (profit and nonprofit cases) used for the ACFE report, the most common anti-fraud measure in place is the external audit. Yet, the report also showed that organizations utilizing external audits had higher fraud losses with a median length of 23 months, while those with no external audit had a length of 18 months. External audits are valuable to organizations and with the increased focus on fraud and the mandate of SAS 99, one would think the numbers would change in future reports.

See the next article for “Fraud Prevention Tips”

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How To Prevent Organizational Fraud

To discourage fraud, organizations should conduct anti-fraud training to educate their employees on recognizing and reporting illegal conduct. Such training will impress employees that fraud is counterproductive and will not be tolerated. Emphasis on fraud awareness should be evidenced throughout the organization, starting at the executive levels. Open communication should be encouraged at all levels. This ensures that questionable conduct will be curtailed before it leads to a fraudulent scheme.

Nonprofits are in essence small or even businesses. Small businesses continue to suffer disproportionate fraud losses. The most common occupational frauds in a small business involve the fraudulent use of company checks, skimming revenues and processing fraudulent invoices. One way to avoid the issuance of fraudulent checks is to ensure that the executive director/finance manager/treasurer of the organization (not the same person who writes and signs checks) directly receives unopened bank statements. The statements should include copies of the checks. This process allows the executive director/finance manager/treasurer to review the checks, including the amounts and the payees. It enables them to directly question questionable transactions.

Here are ten ways nonprofits can prevent/detect fraud:

  1. Hire a CPA to examine the books.
  2. Have a written code of ethics.
  3. Have reasonable expectations.
  4. Restrict bank account access.
  5. Perform regular bank reconciliations.
  6. Set a good example.
  7. Treat employees well.
  8. Adequately secure inventory and supplies.
  9. Adequately prescreen employee applicants.
  10. Give employees a way to report fraud.

There is currently no repository for the collection of fraud data in the US. A large amount of cases go unreported. According to the 2006 Report, a typical organizational loses 5% of its annual revenues to occupational fraud, something that most nonprofit organizations cannot afford.

Susan Hansen, CFE These articles were contributed by Susan Hansen, CFE (Certified Fraud Examiner), with REDW LLC, CPAs and
Business Advisors in Albuquerque NM.

Susan has 11 years of experience as a litigation specialist in handling class action settlements, working with legal counsel and providing research in consulting and expert witness engagements, including Securities and Exchange Commission (SEC) matters. Susan specializes in financial services litigation and financial planning engagements. Susan oversees the operations and accounting functions of REDW Trust Company. Susan is a graduate of Texas State University with a BBA in Accounting. She is active member in various community organizations including a non-profit foundation, where she serves on the Board and is the Chairman of the scholarship committee. She is also a member of the Certified Fraud Examiners Association and is CFE certified. Currently, she is a candidate for the Certified Trust and Financial Advisor (TFA™) credential. You can reach her at (505) 998-3274 or .

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Pillars of Accountability

According to an article in AFP’s Advancing Philanthropy, September-October 2006 edition, the Nonprofit Risk Management Center’s Pillars of Accountability in the Nonprofit World is a web-based self-assessment and planning tool for CEOs and senior managers. Especially designed for small to mid-sized nonprofits, Pillars requires no specialized knowledge, is easy to use and is provided free of charge.

Modules are available in the following areas, a couple of which fall in line with this newsletter’s theme:

The Nonprofit Risk Management Center in Washington DC was established in 1990 to provide assistance and resources for community-serving nonprofit organizations. Its mission is to help nonprofits cope with uncertainty by offering a wide range of services on a wide range of risk management topics such as employment practices and internal controls.

Learn more about the Center at http://nonprofitrisk.org.

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Internet Resources for Nonprofits          

It's time to remind you of some of my favorite resources. Here they are:

The Association of Fundraising Professionals www.afpnet.org.

Charity Channel at www.charitychannel.com.

Social Enterprise Alliance at www.se-alliance.org.

Fundraising Success Magazine at www.fundraisingsuccessmag.com.

Society for Nonprofit Organizations at www.snpo.org.

Board Source at www.BoardSource.org.

The Independent Sector at www.independentsector.org.

Proud Member of Social Enterprise Alliance

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TWO GREAT BOOKS AVAILABLE NOW:

THE ABCs OF BUILDING BETTER BOARDS and
FAST FUNDRAISING FACTS FOR FAME & FORTUNE

Now you can add two great books to your agency library. The ABCs of Building Better Boards is just what you need to improve your Board’s potential. It includes ideas for recruitment, retention and recognition and has some great forms for you to copy and use.

The Association of Fundraising Professionals says of this book: “Here is a book that every senior fundraiser responsible for board recruitment and development should read once and then review annually...takes up where books full of theory fall short...give it a chance and you will discover a gem to be treasured.”

Learn how to deal with unproductive Board members and how to better define the roles of staff and Board. There is a chapter on financial and fiduciary facts, one on simple parliamentary procedure and much much more.

Discover how Board Job Descriptions and annual Commitment Letters will dramatically improve your Board’s effectiveness. See how a truly effective Nominating Committee will lead to a better Board.

Get good ideas for more efficient Board management and administration, including how to set up and manage effective committees.

It’s only $24.95 plus shipping and handling. Take advantage of a volume discount of up to 20% and give this book to all new Board members as part of their orientation.

The 3rd Edition of Fast Fundraising Facts for Fame & Fortune is full of ideas to improve your fundraising, including how to ask effectively, special events essentials and new ideas for fundraising.

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It’s only $24.95 plus shipping and handling. Take advantage of a volume discount of up to 20% and give this book to all new Board members as part of their orientation...

Or buy both books for only $45.00 plus shipping and handling. Order your copies today!

Order Now So You Don't Forget

Go to the Order Form to order your copies of
The ABCs of Building Better Boards
and
Fast Fundraising Facts For Fame & Fortune ©

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HOW CAN I HELP YOU?
          TAKE THIS QUICKIE QUIZ             
Is your Board of Directors functioning at its highest level? YES NO
How successful is your current fundraising? YES NO
Do volunteers need help asking for money and in-kind resources? YES NO
Does your organization have a dynamic strategic plan? YES NO
Are you having fun? YES NO

Please give me a call if you want to turn any NO into a YES. I can help with:

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Here is what people have said about my training and facilitation:

“You certainly shifted my paradigm. After hearing you last Friday, it is the first time in 11 years as an ED that I was excited abut fund development. And you got my Board members to that point as well.

Kay Hopper
RDC for Children, Richardson, TX


“Your seminar in Dallas was the best I ever attended. You are wise and hilarious.”

Mary Jo Dorn
Catholic Charities of Dallas


"Jean conducted an extremely well organized and productive [Board] retreat, one that I can say with confidence that our members count as the finest ever conducted for us. Jean's follow-up report was in-depth and meaty, and both Board and staff have referred to it time and again. The knowledge of boardsmanship the members took with them has made a remarkable difference in their levels of commitment and support."

Eileen Cook, Executive Directorr
Casa Esperanzaa


“Your training was invaluable to me. I dreaded doing this because I couldn’t even sell someone a candy bar in the past but I was inspired by your advice to try. I raised about $377,000!"

Joan Shepack
Keystone Botanical Garden, El Paso, TXX


"I attended the Corporate Sponsorship Workshop - WOW! You were amazing! What an OPPORTUNITY for me!!

Your presentation style was EXCELLENT. By far the best workshop I've been to in a long time (content and style both!)."

Vicki Kopplin
Epilepsy Foundation of Minnesota


"As a senior-level development officer, I have a hard time finding useful workshops. Jean's programs should be required for even us old CFREs."

Trisha Dunbar
Visiting Nurse Association, Dallas, TX


Jean Block Consulting, Inc.
7915 Cliff Road NW
Albuquerque NM 87120

(505) 899-1520
Fax (505) 890-5285
Email:

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"I love your newsletter! It's refreshing, fun 
and filled with helpful hints"
Toni Paglia,
Director of Development, The ARCRC
Syracuse, New Yorkk

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